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The Future of Successful Business Means Scaling Empathy – Part 1 – Customer...

Getting to Know Yours Customers by Creating Personas How many times have you heard someone profess the importance of being a more “human” business? That’s usually followed by a bevy of information...

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The Future of Successful Business Means Scaling Empathy – Part 2 – Apply to...

Scaling empathy means assessing where and when you can interact with your audience In my last post on scaling empathy I explained what it means for businesses to scale empathy and why it’s important. I...

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The Future of Successful Business Means Scaling Empathy – Part 3 – Create...

Gathering feedback, ideas and information on an ongoing basis. In a previous post I explained what it means for businesses to scale empathy and why it’s important. I laid out 3 steps to help you scale...

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When Does Social Media Interaction Become Human Expression?

Is a “Like” an endorsement, free speech or both? How many pages, comments and various shared pieces of content have you “Liked” during your time on Facebook? Dozens? Likely hundreds and even thousands...

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Social Media Sucks for Businesses and Here’s Why

Let’s just get straight to the point… social media sucks. Plain and simple. For years it’s been “business as usual” and then suddenly everyone is bouncing around words like “social”, “engage”,...

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Clik here to view.

The Future of Successful Business Means Scaling Empathy – Part 1 – Customer...

Getting to Know Yours Customers by Creating Personas How many times have you heard someone profess the importance of being a more “human” business? That’s usually followed by a bevy of information...

View Article

The Future of Successful Business Means Scaling Empathy – Part 2 – Apply to...

Scaling empathy means assessing where and when you can interact with your audience In my last post on scaling empathy I explained what it means for businesses to scale empathy and why it’s important. I...

View Article

Image may be NSFW.
Clik here to view.

The Future of Successful Business Means Scaling Empathy – Part 3 – Create...

Gathering feedback, ideas and information on an ongoing basis. In a previous post I explained what it means for businesses to scale empathy and why it’s important. I laid out 3 steps to help you scale...

View Article


Image may be NSFW.
Clik here to view.

When Does Social Media Interaction Become Human Expression?

Is a “Like” an endorsement, free speech or both? How many pages, comments and various shared pieces of content have you “Liked” during your time on Facebook? Dozens? Likely hundreds and even thousands...

View Article


Image may be NSFW.
Clik here to view.

Social Media Sucks for Businesses and Here’s Why

Let’s just get straight to the point… social media sucks. Plain and simple. For years it’s been “business as usual” and then suddenly everyone is bouncing around words like “social”, “engage”,...

View Article

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Clik here to view.

Can I Get Your Ear for a Minute or 30? Something “Raw” is About to Happen.

It’s not my first time. You see, I’ve had the pleasure of co-hosting a couple of podcasts over the years, but it’s been a while. In 2012 I started “The SoLoMo Show” with a friend and fellow marketer,...

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Founders are from Mars, Marketers are from Venus – with Todd Wilms

Relationships can be hard. Each person involved has different needs and desires. Individual visions for the future can vary widely. And don’t even get us started on how tricky communicating can be…...

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Doing Digital Transformation the “Right Way” – with Scott Abel

You’ve seen it scattered across the web and in industry news. You’ve heard colleagues and competitors talking about how they’re doing it. You may even be considering it yourself for your company. What...

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Implementing Marketing Technology Doesn’t Have to be Painful – with Scott...

Way back when, there was a time where “technology” and “marketing” were two separate worlds. Engineers sat on one side of the road and marketers sat on the other, with not much of a link between them....

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Small Shifts – The Human Solution to Change and Uncertainty – with Bryan Kramer

To say there’s been a lot of change in the world lately would be the understatement of several centuries. Between a global pandemic and the inevitable aftermath, and recent eruptions around racial...

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The Subtle Power of B-to-B Influencer Marketing – with Ursula Ringham

If there were one new tactic to consider leveraging in your company’s marketing strategy this year, Ursula Ringham would say to try your hand at influencer marketing. And it’s not just because she’s...

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How Marketing Content Will Need to Evolve – with Val Swisher

Our entire approach to content has changed. What sort of language do you use with your clients? Do you tend to have a more casual tone and throw in the occasional emoji, or do you keep it formal and...

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The Giant Opportunity Wellness Tech is Making Available for Every Company –...

Apple Watch. FitBit. Headspace. Calm. Goat Yoga. Everywhere you look these days there’s something wellness-related trying to grab your attention. Be it an app, a wearable device, or a hip new trend,...

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Crush Imposter Syndrome With These Three Hacks from Amber Naslund

You’re fully qualified with a proven track record and you are consistently recognized as a high performer. But an underlying feeling or subconscious narrative continually overshadows all of the...

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How to Keep Business Moving When Human Things Happen – with Gini Dietrich

The thing we love most about the companies we get to work with is how committed they are to serving and helping others. It’s really easy to look at running a business as a sterile thing that just...

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